Shipping policy
Last updated: October 19, 2026
Free shipping
We offer free standard shipping on all orders to the United States.
Processing time
Orders are processed within 1-3 business days (Monday to Friday, excluding holidays). You will receive a confirmation email with a tracking number once your order has shipped.
Delivery time
Standard delivery usually takes 6-12 business days after your order ships. Delivery times are estimates provided by the carrier and are not guaranteed. Delays can occur during holidays or due to weather and carrier issues.
Shipping address
Please make sure your shipping address is correct. We are not responsible for orders delivered to an incorrect address provided at checkout. If you notice a mistake, email us as soon as possible and we will try to update it before the order ships.
Lost or damaged packages
If your tracking shows your package as delivered but you have not received it, or if your order arrives damaged, contact us within 14 days at verdalynsupport@gmail.com and we will help resolve it.
Shipping destinations
We currently ship to the United States only.
Contact
Questions about your order? Email verdalynsupport@gmail.com. Customer support hours: Monday to Friday, 9am-5pm Eastern Time.